Market Square Tower

I've been living here since June 2023 and the Management team has been nothing short of spectacular. I moved from a "high end property" in Galleria that had fallen to bad management and was not a safe place to live at anymore. Leonardo, Victor, Kelly and the rest of the staff have been amazing at making me and my children feel welcome and address any issue very promptly and politely. The Concierge and Valets are all great and very welcoming and helping in every regard. The amenities are bar none the best in the city. Everything is always working and clean. They make a sincere effort to look out for the residents. My neighbors are great as well, have made many friends with the families in the building. Looking forward to many more years here and would highly recommend anyone looking for a no non-sense amazing place to live to come to MST. (And put me down as a referral!! haha)

5 stars do not do justice to MST. I would easily give more. It's not lost on me that its easily the best place to live in Houston, even if you are not working in downtown (b/c then you are going against the traffic). They offer free charging for EVs, which is a great life hack. The building offers storage units in the basement. And the amenities and views are out of this world with a sauna and steam room, jacuzzi, a basketball court, table tennis, excellent coffee machines, a movie theatre, multiple pools, a golf simulator etc. The building admin is outstanding - super friendly and understanding and keeps organizing fun stuff throughout the year. Special shout out to Kelly, Sarah, Leo, and Victor! Not to mention the concierge staff who are incredibly friendly and thoughtful. Any complaint/repair request is redressed that very day or the next day. I am not sure if there is any room for improvement at MST!

This is my first year at Market Square Tower and I couldn't be more happy. I traveled to Houston for a week and during that time toured every noteworthy high rise and many mid-rises inside the loop. To me there was no competition, MST is famous for its extensive amenities and yes, the buildings unique placement down down gives it some of the best views in the city; but what is spoken about less is the wonderful community that lives here. Management hosts several events a month, (weekly Champagne & Yoga, fitness boot camps paired with onsite smoothie vendors, pop up surprise breakfasts & lunches and usually at least 1-2 large parties a month) this coupled with the resident only Sky Lounge has really fostered a community that cares about the property. I visited other very nice high rises with very nice amenities, but they all felt like empty hotels, with very little pride of ownership from the residents. That is not the case at MST, the whole place feels like a home. As a new resident to Houston this has really made my transition to the area seamless. Maintenance, Valet, the Concierge, everyone feels like family while still maintaining the appropriate distance and professionalism. I remember once making a joke to the concierge in passing that the'"Skee Ball" machine wasn't lighting up. MST has a full arcade, and it's kept in great shape, I meant the comment as a light hearted joke. The attendant looked with complete seriousness, apologized and had someone onsite making the required repairs immediately. It is with this sense of urgency that even the most trivial request is met with. When I host guests I am never concerned that an amenity will be broken or that I will open a door to an unkept common room, it is a building I am always proud to share with my loved ones. I always feel listened to, and that my concerns as a resident are heard, addressed and taken in a serious manner. The management staff here truly does their best to find a way to answer every request with a "yes" and on the rare occasions where a request cannot be accommodated it is answered with an honest explanation and breakdown of everything they did to try to make it work. I have never been brushed off or left in the dark by the management team here. Finally if you're new to high rise living, my polite advice is this; do not make your decision solely on the building itself but also pay attention to the management team and leasing agent. These are the people you are going to be interfacing with when you have a problem or need a favor and should you find yourself in that situation there is no better team than Leo, Victor, and Kelly. I look forward to calling Market Square Tower home for a very long time.

I absolute LOVE EVERYTHING about Market Square Tower!!! I hate I had to move but I will definitely be back. The staff is always very helpful and I have crossed path with all of them. I love Kelly, Victor and Leonardo. They have the BEST concierge Bryan is #1 in my book he deserves a raise. They have the BEST valet also. They always put their residents first. I can go on and on. Here is my 5 star review

10/10 experience . I toured with Anna and she was so helpful and knowledgeable about the building. The building itself has so many amenities , as someone moving from LA I have missed the luxury that it provides , and this property is everything and more. If the units aren’t impressive enough , the amenities will blow you away! I fell in love and signed a lease within the same day of touring . I am so excited to be apart of the MST community!

I'm deeply disappointed with my experience here. While the apartment itself is adequate, the management leaves much to be desired. With a staggering turnover rate (4 management changes in just 3 years), many issues remain unresolved, and communication is practically non-existent. The leasing office appears to be on a power trip with residents. Instead of offering the customer service you'd expect from a luxury building, they seem to be on the lookout for any opportunity to issue a lease violation. The building is getting old and a lot of things are falling apart. Instead of investing into the building, they decide to hire additional people in leasing office. The building sells itself but the people on MST team cant even keep the occupancy at an adequate rate compare to other buildings in the area. I lived there for over 3.5 years, hoping to make it a permanent home for my family. However, the unprofessionalism of the staff made it unbearable. To make matters worse, there are evident racial biases in how they treat residents. I urge others to consider different options before committing to this place.

This was a fantastic experience, touring with Anna, who proved to be incredibly helpful and well-informed about the building. Coming from another luxury property in Houston, not only were the units impressive, but the amenities were absolutely outstanding. I instantly fell in love with the building, staff, and view. I'm thrilled to become a part of the MST community here soon